Privacy

Your details, handled carefully.

Last updated 27 October 2026. Short version: we use what you send us to reply to you, and nothing else.

  • Details you type into our enquiry form: name, organisation, phone, email, equipment needs, location and message
  • Anything you send by WhatsApp, email or phone
  • Items you add to the quote list. These stay on your own device until you send them
  • To reply, prepare quotations and follow up on your enquiry
  • To keep a record of what was requested
  • We do not sell your details or use them for unrelated marketing
  • FormSubmit delivers form messages to our email inbox
  • WhatsApp (Meta) handles messages you choose to send that way
  • Cloudflare hosts this website and serves its pages
  • Photos may load from Unsplash and a map image from jsDelivr, which can see your IP address when they do
  • This site sets no advertising or tracking cookies
  • Your quote list is saved in your browser's local storage so it survives a page refresh. Clear your browser data to remove it
  • Under Kenya's Data Protection Act, 2019 you can ask what we hold about you, ask us to correct it, or ask us to delete it
  • Write to us at info@medixcoldchainsolutions.com and we will respond
  • You may also complain to the Office of the Data Protection Commissioner1415

Organisations handling personal data in Kenya are expected to register with the Office of the Data Protection Commissioner, and registration certificates are valid for 24 months.1416 This page is a plain-language summary and not legal advice.

  1. Office of the Data Protection Commissioner, Kenya. Frequently asked questions. www.odpc.go.ke ↗
  2. Republic of Kenya. The Data Protection Act, No. 24 of 2019. www.odpc.go.ke ↗
  3. Capital FM. ODPC gives data handlers 14 days to renew expired certificates. capitalfm.africa ↗